Registration
While using this website, a user may complete the registration or
subscription form. During registration a user is required to give their
contact information (such as name and email address). This information
is used to contact the user about the services on our site for which
they have expressed interest. It is optional for the user to provide
demographic information (such as income level and gender), and unique
identifiers (such as social security number), but encouraged so we can
provide a more personalized experience on our site.
Order
We request information from the user on our order form. Here a user
must provide contact information (like name and shipping address) and
financial information (like credit card number, expiration date). This
information is used for billing purposes and to fill
customer’s orders. If we have trouble processing an order,
this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user’s hard drive
containing information about the user. Usage of a cookie is in no way
linked to any personally identifiable information while on our site.
Once the user closes their browser, the cookie simply terminates. For
instance, by setting a cookie on our site, the user would not have to
log in a password more than once, thereby saving time while on our
site. If a user rejects the cookie, they may still use our site. The
only drawback to this is that the user will be limited in some areas of
our site. For example, the user will not be able to participate in any
of our Sweepstakes, Contests or monthly Drawings that take place.
Cookies can also enable us to track and target the interests of our
users to enhance the experience on our site.
Some of our business partners use cookies on our
site (for example, advertisers). However, we have no access to or
control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track
user’s movement, and gather broad demographic information for
aggregate use. IP addresses are not linked to personally identifiable
information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person.
We use an outside shipping company to ship orders,
and a credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with another party to provide specific
services. When the user signs up for these services, we will share
names, or other contact information that is necessary for the third
party to provide these services.
These parties are not allowed to use personally
identifiable information except for the purpose of providing these
services.
Links
This web site contains links to other sites. Please be aware that we,
FeminineLiving.com are not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and every web site
that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. Information requested may include contact
information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information will be
used to notify the winners and award prizes. Survey information will be
used for purposes of monitoring or improving the use and satisfaction
of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email
address. FeminineLiving.com will automatically send the friend a
one-time email inviting them to visit the site. FeminineLiving.com
stores this information for the sole purpose of sending this one-time
email. The friend may contact FeminineLiving.com by
email:abby@webportal.liquidweb.com to request the removal of this
information from their database.
Security
This website takes every precaution to protect our users’
information. When users submit sensitive information via the website,
your information is protected both online and off-line.
When our registration/order form asks users to
enter sensitive information (such as credit card number and/or social
security number), that information is encrypted and is protected with
the best encryption software in the industry - SSL. While on a secure
page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just
‘surfing’. To learn more about SSL, follow this
link http://www.ssl.com/developers/faq/whatis.asp.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect
user-information off-line. All of our users’ information, not
just the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must re-enter their
password to re-gain access to your information. Furthermore, ALL
employees are kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our
employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers’
information is protected. Finally, the servers that we store personally
identifiable information on are kept in a secure environment, behind a
locked cage.
If you have any questions about the security at
our website, you can send an email to webgoddess@feminineliving.com.
Supplementation of Information
In order for this website to properly fulfill its obligation to our
customers, it is necessary for us to supplement the information we
receive with information from 3rd party sources.
For example, to determine if our customers qualify
for one of our credit cards, we use their name and social security
number to request a credit report. Once we determine a user’s
credit-worthiness, this document is destroyed.
(or)
In order for this website to enhance its ability
to tailor the site to an individual’s preference, we combine
information about the purchasing habits of users with similar
information from our partners, Company Y & Company Z, to create
a personalized user profile. When a user makes a purchase from either
of these two companies, the companies collect and share that purchase
information with us so we can tailor the site to our users’
preferences.
Special Offers
We send all new members a welcoming email to verify password and
username. Established members will receive their chosen opt-in email
information on products, services, special deals, and a newsletter. Out
of respect for the privacy of our users we present the option to not
receive these types of communications. Please see our choice and
opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members
are not able to un-subscribe from service announcements, which contain
important information about the service. We communicate with the user
to provide requested services and in regards to issues relating to
their account via email or phone.
Correction/Updating Personal
Information
If a user’s personally identifiable information changes (such
as your zip code), or if a user no longer desires our service, we will
endeavor to provide a way to correct, update or remove that
user’s personal data provided to us. This can usually be done
at the member information page or by emailing our Customer Support.
[Some sites may also provide telephone or postal mail options for
updating or correcting personal information].
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of
having their information used for purposes not directly related to our
site at the point where we ask for the information. For example, our
mailing list provider, http://www.constantcontact.com has an
‘opt-out’ mechanism in each email. Retail and
wholesale users who buy a product from us, but don’t want any
marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter
or promotional materials from our partners may opt-out of receiving
these communications by choosing unsubscribe from the bottom of the
email. This brings up a window, which informs the user, what mailing
lists they are currently on. They can decide which particular or all
mailing lists they do no want to receive. You can also email us at unsubscribe@feminineliving.com
with your request. Or send your request by snail mail. Please write us
at FeminineLiving.com ATTN: Houston, TX 77079 and a printout of your
email.
Users of our site are always notified when their
information is being collected by any outside parties. We do this so
our users can make an informed choice as to whether they should proceed
with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
on our Homepage so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we would notify users by way of an email. Users will have a
choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected.
